After order is place it takes 3-5 business days to process and verify credit card authorization before we ship out your order. Generally shipping takes about 2-3 days. When your order is shipped we will email you with a tracking number. We only shipped to CONFIRMED addresses from Paypal. If your address is unconfirmed we will email you to verify your address to ensure accurate delivery. ALL ORDERS MUST BE SIGNED FOR. In the event that your package is left at the post office after several delivery attempts and comes back to us, we will notify you via email. We are not responsible for carrier delays from the post office, natural disaster delays, or delays due to the holiday. We strongly suggest not booking a hair appointment until you have received your order as things due happen unexpectedly with the post office.